Our Services 

We provide independent incident investigation services, utilising industry leading investigation methods including Kelvin TOP-SET. Our approach ensures that effective corrective actions are established based on systematically identified root causes. 

Our Approach 

We apply a systematic, structured methodology designed to uncover the root causes of incidents. It focuses on identifying not just what happened, but why it happened, by analysing contributing factors across technical, organisational and human aspects. This approach provides clear, actionable insights to help organisations address weaknesses in their processes and systems and prevent the recurrence of incidents. 

Incident Investigation Leadership 

Our experienced investigators lead the process from start to finish, ensuring a thorough, impartial and objective analysis of the incident. 

Evidence Gathering & Analysis 

We collect and review all relevant evidence, including documentation, physical evidence and interviews with involved personnel, to build a comprehensive understanding of the incident. 

Root Cause Analysis 

We systematically identify the root causes of the incident, focusing on deeper systemic issues rather than surface-level symptoms. 

Corrective Action Planning 

Based on the findings, we develop tailored corrective action plans designed to address root causes and prevent similar incidents from occurring in the future. 

Stakeholder Engagement 

Throughout the process, we work closely with key stakeholders to ensure transparency, alignment, and clear communication of findings and recommendations. 

Final Reporting 

We provide a detailed investigation report that includes the root cause analysis, contributing factors and a clear set of recommendations. 

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Why Choose Valtari? 

Our expertise in incident investigation ensures a rigorous and reliable approach to understanding and addressing incidents. By addressing root causes with SMART corrective actions, we provide our clients the information that they need to build resilience against future incidents. 
Contact us today to find out how our incident investigation services can help your organisation improve safety performance and prevent recurrence.